Check-in: Begins at 3:00 PM on your check-in date.
Check-out: By 11:00 AM on your check-out date.
If you need to request for an early check-in or late check-out, simply reply to your prearrival SMS that we sent you or ask one of our Ambassadors at Reception. Please note that this is subject to availability.
Our regular front desk hours are 7:30 AM – 9:00 PM.
If you will be arriving after hours, please contact us as early as possible. Please call us at 970-626-3737 with a minimum of 24 hours notice so we can provide you with instructions for arrival.
Yes, please see our Ambassadors at Reception for luggage storage before check-in, or after check-out.
Yes, a delicious complimentary continental breakfast is included in your room rate!
Unfortunately, we do not currently offer cribs in our guest rooms.
We have wheelchair-accessible ramps located on our property, and we are actively working on placing other accessibility options around our resort.
Yes, FREE Wi-Fi is available in our public areas and guest rooms.
Did you leave something behind? Stop by Reception and we will be happy to assist you in locating your lost item.
We are located at: 304 S Lena St, Ridgway, CO 81432, United States
Parking is available onsite, free of charge!
Yes, we have a lap pool and a heated pool onsite, open from 9:00 AM – 9:00 PM.
Yes, we have Chipeta Lodge Spa onsite. Please contact the spa at +1 970-729-0194 to make an appointment.
No, unfortunately, we do not have an onsite gym.
No, we do not offer onsite laundry or dry-cleaning services.
To make a reservation at the White Buffalo, call the restaurant directly at 970-626-6853.
There are several airport transfer services available, however, please note there are no taxi or ride-share services in the area. We are happy to help share with you your options.
Pets are welcome in our select pet-friendly designated rooms and are subject to a $35 pet fee per night. If you are traveling with a pet, please let us know so we can ensure you are moved to a pet-friendly room.
Chipeta Lodge Resort + Spa is a smoke-free property. Smoking is not permitted in any of our rooms or common areas.
- A valid credit card will be required upon check-in.
- A pre-authorization hold of $100 is taken at the time of check-in to guarantee any incidental charges.
- This pre-authorization hold will be released upon check-out as a reversal (i.e. will not appear as a refund), and it may take up to 3-10 business days for the hold to disappear from your bank account / bank statement, depending on your financial institution.
- For detailed information about our cancellation policy, please refer to your booking confirmation email or the cancellation policy provided at the time of your reservation.
- The specific cancellation policy can vary depending on whether you have booked directly on our hotel website, or on an Online Travel Agency website (e.g. Booking.com, Expedia, etc.).
- If you should need to modify or cancel an existing reservation, please refer to the “Reservations“ section of the FAQ.
Please call Reception at 970-626-3737 in you need to make any changes to your reservation. An Ambassador will be happy to assist you.
To modify or cancel an existing reservation that was made on an Online Travel Agency website, please contact the Online Travel Agency directly.
We accept most major credit cards including Visa, Mastercard, American Express, and Debit.
- The person making the reservation will need to check-in on behalf of all the guests and assign names at check-in.
- Alternatively, each group member can reserve their own room under their name and pay for it directly themselves. Please note that our system will flag to us if less than 4 rooms are booked using that code and you will be charged an additional fee after your stay.